Terms of Service
The commercial terms that apply to every order.
1. Prices and tax
All prices are quoted in Jordanian Dinar and are exclusive of General Sales Tax unless stated otherwise. Tax is applied at the rate in force on the invoice date and is shown separately on every document.
2. Orders
An order is accepted when we confirm it, not when it is submitted. Credit orders are additionally subject to credit approval.
3. Credit accounts
Credit limits and payment terms are set by our accounts team and may be reviewed at any time. Accounts with overdue balances may be placed on hold or blocked for credit purchasing.
4. Delivery
Delivery dates are estimates given in good faith. Risk passes on delivery; title passes on payment in full.
5. Warranty
Equipment carries the warranty period stated on the product page, covering manufacturing defects under normal commercial use.
6. Returns
Unused goods in original packaging may be returned within 14 days. Special-order and made-to-order items are not returnable.